Track Your Order & Register Complaints Online

Why We Built This

At Kakade Laser transparency and on-time delivery are core to how we work. Our Order Status & Complaint Registration system gives you real-time visibility of your jobs and a simple way to tell us when something needs attention—directly from your OA (Order Acknowledgement) mail link.

Mobile screen showing Kakade Laser order status page

What You Can Do Here

Order status stages from cutting to dispatch at Kakade Laser

Track Order Status in Real Time

View live progress across stages

1. Programming

2. Cutting

3. Bending

4. Welding

5. Powder Coating/Finishing

6. Inspection

7. Dispatch

See promised timelines and current status in a clean, mobile-friendly view

Register a Complaint in Minutes

Submit concerns with job number, item details, and photos

Get a ticket ID and acknowledgement instantly

Our team prioritises complaints with defined SLA-based resolution

Complaint registration form with submit button on Kakade Laser portal
OA mail sample highlighting order tracking link

How to Access the Link

Open your OA mail from Kakade Laser, click the “Track Order / Register Complaint” link.

The page opens on your phone or desktop—no login required for basic tracking.

Tip: Bookmark the link if you regularly track multiple items.

Benefits for Your Team

Clarity: Always know where your order stands

Speed: Faster resolutions with clear ticketing

Accountability: Time-stamped stages and updates

Convenience: Works seamlessly on mobile and desktop

How Complaint Handling Works

1. Submit your complaint via the form

2. Auto-acknowledgement with ticket ID

3. Triage & assignment to the concerned department

4. Root cause analysis (RCA) and corrective action

5. Resolution update with closing note

Customer checking order status on smartphone

F.A.Q

No. The OA mail link takes you directly to your order’s tracking page.

Yes, you can upload photos, drawings, or documents to help us resolve faster.

You’ll receive an acknowledgement with a ticket ID and status updates via email/SMS (if enabled) until closure.
If You Need Help

If your OA mail doesn’t include the link or you face any issues, please contact our team at: marketing@kakadelaser.in
📞 +91 9552524782 | www.kakadelaser.in

About Kakade Laser

We manufacture precision engineering and sheet-metal components with end-to-end capabilities: laser cutting, CNC bending, welding, VMC machining, waterjet cutting, UV printing, powder coating, anodising, zinc plating, and more. With 500+ team members and 25+ years of experience, we focus on quality, timelines, and system-driven execution.